Therapist Access by Telephone
As a Living Well PCS, Concierge client you will be able to consult with your counselor by telephone, even if you don ’t have an appointment. If your counselor is in session when you call, you can expect him/her to call you back as soon as he/she is available (even during evening and weekend hours).
Therapist Access by Online Video Therapy
As a Living Well PCS Concierge Client you will be able to engage in therapeutic sessions via HIPAA protected online video counseling platform for your convenience.
Priority Email Reply
As a Living Well PCS, Concierge client you are provided with the email address of your counselor who will respond to your emails within 24 hours or less. Also, your counselor at Living Well PCS receive emails by both computer and smart phone, email response is often very prompt.
A therapist’s schedule can easily become very full, especially during popular time slots. For clients with busy schedules themselves, it can become a struggle just to find a time that works. At Living Well PCS, Concierge clients benefit from our extended hours of operations and weekend appointments. Concierge Clients also enjoy priority appointment scheduling in peak hours (9:00a.m. to 12 noon and 4:00p.m. to 6:00p.m.)
As a Concierge client, if you are experiencing an immediate need to be seen by your therapist, your therapist will find a same-day or next-day appointment time for you.
Session Length Grace
If you have been in counseling, you know that discussions do not always fit within the customary 45-minute session time. We hate to watch the clock as much as you do! At Living Well PCS your therapist will provide occasional grace time during sessions for members when extra time is needed to finish a discussion.
Private and Relaxing Environment
At Living Well PCS, we do everything we can to make your experience a positive one. Since your therapist can come to your home or private location of your choice (by request) it eliminates travel to and from office visits, therapy is provided in familiar surroundings which often enhances the therapeutic process. A more "private" setting can provide additional peace of mind.
Most importantly, we know you will love the quality of care that Living Well PCS provides. We always utilize our client interactions and feedback to improve and provide extraordinary care. We welcome your comments and feedback!
Concierge Membership Benefits